Terms of service
OVERVIEW
Welcome to Veluna. Throughout the site, the terms “we”, “us” and “our” refer to Veluna. By accessing our website or purchasing from our store, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to these Terms, please do not use our website or services.
SECTION 1 – ONLINE STORE USE
By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products or services for any illegal or unauthorized purpose.
SECTION 2 – PRODUCT INFORMATION
We make every effort to display our products and their colors as accurately as possible. However, actual colors and appearance may vary depending on your device settings and screen display.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue or limit products at our discretion.
SECTION 3 – ORDERS & BILLING
We reserve the right to refuse or cancel any order placed with us.
You agree to provide accurate and complete billing, shipping, and payment information for all purchases made through our store.
Prices displayed on our website may change without prior notice.
SECTION 4 – SHIPPING & DELIVERY
Delivery times are estimates only and are not guaranteed.
Veluna is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances outside our control.
For some South American countries, shipping times may be longer depending on customs and local delivery services.
SECTION 5 – RETURNS & REFUNDS
Please review our Return & Refund Policy for information regarding returns, exchanges, and refunds.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including images, branding, logos, graphics, text, videos, and designs, is the property of Veluna and may not be copied, reproduced, or used without written permission.
SECTION 7 – THIRD-PARTY SERVICES
Certain content, products, or services available through our store may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of any third-party websites or services.
SECTION 8 – ACCURACY OF INFORMATION
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors or update information at any time without prior notice.
SECTION 9 – PROHIBITED USES
You may not use our website or services:
- for unlawful purposes,
- to violate laws or regulations,
- to infringe upon intellectual property rights,
- to spread malicious software,
- or to interfere with the security and operation of the website.
We reserve the right to terminate access to our services if these Terms are violated.
SECTION 10 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that use of our services will be uninterrupted, secure, or error-free.
SECTION 11 – LIMITATION OF LIABILITY
Veluna shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
SECTION 12 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time.
Any changes will take effect immediately upon posting on this page.
SECTION 13 – CONTACT INFORMATION
Questions about the Terms of Service can be sent to: